Child Safety Standards

1. Our Commitment to Child Safety

SoulSync is firmly committed to the safety and protection of children. We maintain a strict zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE) in any form on our platform. The safety of minors is a fundamental priority for SoulSync, and we take comprehensive measures to prevent, detect, and respond to any content or behavior that could harm children.

2. Age Requirement

SoulSync is designed exclusively for adults aged 18 years and older. We implement the following measures to enforce this requirement:

• Age verification during account registration
• Date of birth collection and verification
• Prohibition of accounts by users under 18 years of age
• Immediate termination of accounts found to belong to minors
• Reporting mechanisms for suspected underage users

3. Prohibited Content and Behavior

SoulSync strictly prohibits the following content and behavior related to child safety:

4. Detection and Prevention Measures

SoulSync employs multiple layers of protection to detect and prevent CSAE:

• Automated content moderation systems to detect prohibited content
• Human review processes for flagged content
• User reporting mechanisms for suspicious content or behavior
• Profile and photo verification processes
• Behavioral analysis to detect grooming patterns
• Regular audits of platform content and user interactions
• Collaboration with industry organizations and databases to identify known CSAM

5. Reporting CSAE

SoulSync encourages all users to report any suspected CSAE content or behavior immediately. Reports can be made through:

All reports are treated with the highest priority and confidentiality. We investigate every report and take appropriate action, including reporting to law enforcement authorities when required.

6. Enforcement Actions

When CSAE content or behavior is identified, SoulSync takes immediate and decisive action:

• Immediate Content Removal: Prohibited content is removed immediately upon detection
• Account Termination: Accounts violating child safety policies are permanently banned
• Law Enforcement Reporting: We report CSAE incidents to relevant law enforcement agencies and organizations such as the National Center for Missing & Exploited Children (NCMEC)
• Evidence Preservation: We preserve relevant evidence for law enforcement investigations
• Device and IP Blocking: We implement measures to prevent banned users from creating new accounts

7. Cooperation with Authorities

SoulSync cooperates fully with law enforcement agencies and child protection organizations worldwide. We are committed to:

• Reporting all identified CSAE content to the National Center for Missing & Exploited Children (NCMEC) and other relevant authorities
• Providing timely responses to valid legal requests from law enforcement
• Preserving user data when required for investigations
• Participating in industry-wide initiatives to combat CSAE
• Supporting victims and survivors by cooperating with victim assistance organizations

8. Team Training and Awareness

SoulSync ensures that our team is equipped to handle child safety issues:

• Regular training on child safety policies and procedures
• Education on recognizing signs of CSAE and grooming behavior
• Clear escalation procedures for handling reports
• Mental health support for team members who handle CSAE reports
• Ongoing updates on evolving threats and best practices

9. Policy Updates

SoulSync regularly reviews and updates these Child Safety Standards to ensure they remain effective and aligned with best practices, legal requirements, and technological developments. Material changes will be communicated to users through the app and website.

10. Contact Information

For questions about these Child Safety Standards or to report concerns: